Podcast | AI, Growth & 2024 Review
Join us as we review 2024 with Mark Burgess, Rob Brady and Toby Carter. Discover how AI and strategic growth are reshaping the industry, helping agents adapt, personalise client experiences, and thrive in a competitive market. Get ready for 2025 with insights and fresh strategies.
Step into the fast-paced UK estate agency market with Mark Burgess, Rob Brady, and Toby Carter from the Iceberg Digital team. This episode reflects on a year of transformation, revealing how agents turned a quiet summer into a thriving final quarter through sharp strategic marketing and a focus on standing out in a crowded space. It’s not about waiting for conditions to change but taking ownership of the outcomes you want to see in 2025.
We delve into the business growth landscape, focusing on what really drives success. It’s not about chasing the latest trends but understanding the core challenges holding businesses back. Tools like 'The Estate Agency Business Journey' scorecard are helping agents take stock of where they are and make better decisions for future growth. By prioritising clarity and strategy, you can build momentum that lasts.
Looking ahead, we discuss how AI and dynamic ecosystems are changing the industry for the better by providing personalising client experiences, streamlining workflows, and increasing profitability. The focus is shifting towards people-centric approaches, using these advancements to engage smarter, not harder, and enhance competitiveness in a demanding market.
So for you. What actions are you taking today to adapt to these shifts? Are you focusing on quick wins, or are you building a strategy that will carry your business into 2025 and beyond?
Listen to the 'Estate Agency X' on your preferred podcast channel here
Latest news
The Keynote Every Estate Agent Needs to Hear
At the Iceberg AI Summit 2026, Mark Burgess, Best-selling author on AI & CEO of Iceberg Digital, delivered what many believe is the most important talk ever given to estate agents. The traditional estate agency model is breaking and working harder will not fix it. Watch the full talk here.
Read more
Beyond Software: How Real Agents Are Transforming Revenue and Lives with AI
The estate agency world is changing, and success now hinges on profound business transformation, empowering agents to achieve unprecedented growth and personal fulfilment. Discover how an AI Operating System is enabling real agents to systemise the predictable, humanise the exceptional, and redefine their future.
Read more
Unreasonable Hospitality in Estate Agency: Leveraging Tech & AI for Exceptional Service and Growth
In a competitive market, merely meeting expectations is no longer enough. Discover how embracing 'unreasonable hospitality' through technology and AI can transform your estate agency, delivering unparalleled service and significantly boosting your Revenue Per Employee.
Read more




