What is it like to have a CRM that tracks all your contacts' online activity?
David Long has delivered exceptional customer experience to the southwest London community since joining Newboulds & Co in 2012, thanks to Lifesycle. Listen to what he had to say when we asked him about one of the features helping him to deliver on his prerequisites.
Newboulds & Co have been transforming the estate agency landscape since its establishment in 2012 with its unwavering dedication to putting clients first and challenging the norms of the industry.
As the Sales Director at Newboulds & Co, and with an impressive career, within corporate and independent agents, accumulating a wealth of knowledge and expertise within the industry, David Long was tasked with delivering on Newboulds & Co's core ethos of providing a customer experience unlike anything previously experienced within the Shepperton and southwest London area.
We had the privilege to sit down with David and gain some insights and experiences, so we asked him this pivotal question that lies at the heart of it all:
What is it like to have a database constantly updating and tracking your contacts' online activity, communicating personalised content automatically and then prioritising them to the team?
Like what you hear? Book your demo if you want to improve your customer experience and discover how to harness the power of data to grow your Estate Agency business.
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