What is the DNA of an Estate Agency?
Is Estate Agency a sales business? A service-based business? Or something different? In this article we take a look at why so many estate agents are having to work like headless chickens.

What is the DNA of an Estate Agency? Are we sales companies? Are we a service-based business? Maybe a middleman of some sort? Actually when you break down what we do, the results might surprise you, as technically we are mostly marketing companies BUT our software and day to day tasks are all based around admin!
If we start at the beginning of the process, an agent needs to do marketing in order to convince people to let them help in selling or letting their properties.
They then get called out on a market appraisal and have to do more post appraisal marketing in order to convince that person that they are the right agent to choose, to perform marketing for them about their property.
Once that has been agreed, the agent then needs to perform marketing about the property in order to attract potential buyers or tenants.
And only once the deal has been tied up is there then the administrational work or moving through sales progression or the rental checks.
So almost all of the work relates to marketing. But here is the thing. Most Estate Agency Software does nothing around marketing. On top of that, our teams are so bogged down with admin tasks that none of them do anything around marketing either since they spend all of their time replying to portal enquiries in order to qualify them, book viewings, chase for viewing feedback and matching properties etc.
The result?
We are running a marketing company that does not do any marketing!!!
How does Lifesycle help with this? Lifesycle is the worlds first Estate Agency Software that automates your marketing, admin, leads, transactions, data, contracts and so much more all in one platform. Placing the right content in front of the right people at the right moment all whilst your team just continue to work on the important things. Allowing you to be both the best marketing and people business that you can possibly be.
Book a demo
Unlock the transformative power of our estate agency solutions. Whether it's Lifesycle, Uzair, Neuron, or all three, our cutting-edge products redefine how you harness business potential. Lifesycle is the the world's-first estate agency software combining CRM and marketing in one platfrom. Neuron AI-based websites personalises customer experiences, and boosts conversion rates, while Uzair, the first Microsoft-approved AI assistant for the industry, empowers you to streamline your everyday tasks.
First Name*
Last Name*
Email*
Phone*
Company*
Please confirm that it is okay for us to contact you about this information as well as products and services. (You will always be given the right to unsubscribe at any point in the future)*
Latest news
Are you building a smart system or a digital Frankenstein?
From fragmented tools to AI-powered ecosystems, estate agency is entering a new era. Discover the three essential shifts every agent must make in 2025 to stay profitable, scalable and relevant — and what to avoid at all costs.
Read more
Data Without Action is Just Digital Dust
Estate agents sit on goldmines of data, but without the right tools and action, it is worthless. Discover why AI alone will not fix bad systems, and how to unlock the full power of your database before your competitors do.
Read more
Are You on the Right Side of the Divide?
There is a growing divide in estate agency. One side is scaling and thriving, the other is stuck in survival mode. Discover which side you are on and what it takes to join the group of agents building profitable, future-ready businesses.
Read more