From Old School to High Tech.
Systems and processes that empower your team to have more meaningful and rewarding work.
In this episode titled "From Old School to High Tech," host Mark Burgess interviews Elliot Lamerton and James Burgess from Elliot Lee Estate Agents. The discussion revolves around the journey of the agency, which went from a traditional estate agency business to a technology-driven one, resulting in streamlined systems and processes that empower their team to have more meaningful and rewarding work. The conversation covers topics such as how the agency recruits and builds a team from the ground up that stays, the challenges they faced during the transition, and the benefits they have seen since embracing technology. Listeners will learn how Elliot Lee Estate Agents has transformed their business by leveraging technology to automate time-consuming administrative tasks, freeing up their team's time to have more meaningful conversations with customers. The result has been a more efficient and effective team that can provide a better service to their customers, resulting in increased customer satisfaction and loyalty. If you're interested in learning about how an estate agency has successfully embraced technology and transformed its business, this is an episode you won't want to miss. Tune in to watch them share their journey since 2004, and the valuable lessons they have learned along the way.
Listen to it here on Apple or find it on any of your favourite devices.
Also, watch other episode videos.
Book a call
Unlock the transformative power of our AI Operating System for Estate Agents. Designed to replace an agents prospecting tools, CRM, marketing tools, compliance tools and even their website in order to future proof their business and increase profit.
First Name*
Last Name*
Email*
Mobile Number*
Company*
Which best describes your estate agency?
Are you the final decision maker for technology and strategic investments in your company?
Affordability-We understand it is our job to show you the measurable ROI value Iceberg’s solutions can bring to your agency. The investment starts from £1,599 per month. If you did see the benefit of our platform, is this affordable?
Any other information
Please confirm that it is okay for us to contact you about this information as well as our products and services. By confirming, you also agree to the use of cookies to enhance your experience. (You will always have the right to unsubscribe or manage your cookie preferences at any point in the future.)*
Latest news
Beyond the CMA: How AI Transforms the Estate Agent Valuer into a Strategic Advisor
The traditional Comparative Market Analysis (CMA) is no longer enough. Discover how AI is redefining the estate agent valuer's role, transforming them from data collectors into indispensable strategic advisors, and significantly boosting Revenue Per Employee (RPE).
Read more
Stop Paying Twice: How Fragmented Data Harms Your Estate Agency's RPE
Many estate agents unknowingly duplicate efforts and costs by managing data inefficiently. Discover how this common pitfall impacts your agency's profitability and learn a smarter approach to information management.
Read more
The Hidden Drain: Unmasking the Real Cost of Software Sprawl in Estate Agencies
Are disconnected systems silently eroding your agency's profitability? Many estate agents grapple with a patchwork of software, unaware of the significant hidden costs. Discover how this 'software sprawl' impacts your bottom line and stifles growth.
Read more



