CRM in Estate Agency is dead!
In 2020 Mark Burgess wrote a best selling book called the Estate Agency Revolution (Find it here on Amazon) and in that book he looked at how industries around the world have transformed and what it means for estate agency. In this short video he explains why the traditional 'CRM' in Estate Agency is dead.
In 2020 Mark Burgess wrote a best selling book called the Estate Agency Revolution (Find it here on Amazon) and in that book he looked at how industries around the world have transformed and what it means for estate agency. In this short video he explains why the traditional 'CRM' in Estate Agency is dead.
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The future of Estate Agency is already here and this is the proof that it works.
This was the room last month: Forward-thinking agents. Real conversations about AI, revenue per employee, and scalable growth.
No hype. No gimmicks. Just structure, clarity and results and here is the hard proof in numbers that it works.
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Connells' Latest Figures: A Wake-Up Call for Traditional Estate Agency Growth
Recent financial results from Connells Group highlight a critical challenge facing traditional estate agencies. It's time to question whether scaling through sheer manpower is truly sustainable or if a new approach is needed to drive profitability and future relevance.
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The Keynote Every Estate Agent Needs to Hear
At the Iceberg AI Summit 2026, Mark Burgess, Best-selling author on AI & CEO of Iceberg Digital, delivered what many believe is the most important talk ever given to estate agents. The traditional estate agency model is breaking and working harder will not fix it. Watch the full talk here.
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