Podcast | Leaving Money On The Table
Hosts Mark and Rob talk with James Allen from Allen Residential, who shares how he transformed his business through cutting-edge technology, building a database, and acquiring other agencies for their data. Learn how relying solely on Rightmove could mean leaving money on the table and how to scale your agency and boost lead generation effectively.
In this episode hosts Mark and Rob sit down with James Allen from Allen Residential to explore how estate agents can uncover opportunities that others might miss by leveraging the power of data and technology.
James, with nearly three decades of experience, explains how he transformed his business by recognising a key pattern: many sellers and landlords coming to the market were slipping through the cracks, invisible to agents relying on outdated methods or platforms like Rightmove alone. By investing in technology and building a comprehensive database, James developed the ability to spot these hidden opportunities well before his competitors.
He shares how a well-maintained database allows him to track client behaviour and engagement, helping him identify potential sellers and landlords before they actively list their properties. This gives James a crucial edge—he can start conversations and build relationships with clients before they even consider contacting other agents. By analysing data, he is able to see patterns in client inquiries, property valuations, and even long-term engagement that others simply wouldn’t have the tools to recognise.
James also talks about how he's applied this same strategy across other businesses he's acquired, using data-driven insights to pinpoint future leads and predict movements in the market. His ability to leverage data to see what others can’t has not only helped him grow Allen Residential but also provided a model for successful business acquisitions and expansions.
For estate agents still relying on old technology or basic lead-generation platforms, James highlights the importance of moving beyond the basics. His story is a masterclass in how building and leveraging a comprehensive database can help agents uncover hidden sellers and landlords, maximising opportunities and revenue in a competitive market.
This episode is essential listening for any estate agent looking to take their business to the next level, avoid "leaving money on the table," and gain a competitive advantage in an increasingly data-driven world.
Listen to the 'Estate Agency X' on your preferred podcast channel here
Book a call
Unlock the transformative power of our AI Operating System for Estate Agents. Designed to replace an agents prospecting tools, CRM, marketing tools, compliance tools and even their website in order to future proof their business and increase profit.
First Name*
Last Name*
Email*
Phone*
Company*
Which best describes your estate agency?
Are you the final decision maker for technology and strategic investments in your company?
Affordability-We understand it is our job to show you the measurable ROI value Iceberg’s solutions can bring to your agency. The investment starts from £1,299 per month. If you did see the benefit of our platform, is this affordable?
Any other information
Please confirm that it is okay for us to contact you about this information as well as products and services. (You will always be given the right to unsubscribe at any point in the future)*
Latest news
Why the most profitable agents in 2026 will work very differently
A new level of efficiency is emerging in estate agency. Less labour, more output, more instructions and a dramatic rise in RPE. The agents adopting this approach are not waiting for the market to improve. They are outperforming it.
Read more
RPE: The Number That Decides the Winners & Losers in Estate Agency - by Mark Burgess, CEO Iceberg
There’s a moment every few decades where an industry shifts so dramatically that the people who are paying attention quietly pull away… and the rest don’t realise what happened until the gap is so wide it’s basically permanent.
Estate Agency is in one of those moments right now.
Read more
Agents Called It the Most Transformative Talk in Years. Watch It for Yourself.
Estate agents attending the prestigious Estate Agency X 10 event were left stunned as Mark Burgess delivered what many described as the most transformative talk of a generation for Estate Agency. That groundbreaking talk is now available to watch online as a short seven-part mini-series here.
Read more




